Trecom Services
For whom?
Trecom Services are designed for any company or public institution. With many branches throughout the country, we’re able to provide high-level services, regardless of where our clients are located.
Why us?
We have many years of experience and have worked with hundreds of clients. Highly structured internal processes allow us to optimise the cost of the services offered, while our advanced technical specialists are able to satisfy even the most demanding clients.
The Trecom offer
The Trecom Services offer includes four categories of service: auditing and design, education, maintenance services, and IT equipment supply services.
Auditing and design
- IT infrastructure audits: local, wide area, wireless, and industrial networks, servers, matrices, firewalls, virtualisation;
- designing and preparing new solution architectures;
- consulting;
- technical documentation;
- live technology presentations
- Proof-of-Concept;
- renting demo devices for testing;
- testing new technologies
Workshops and training
- universal technical workshops on a specific subject, e.g. LAN security, firewalls;
- individual, custom technical workshops;
- Cisco authorised training;
- soft training for IT department employees;
- long-term training programs for technical staff ‘from zero to engineer’;
- preparation for expert exams;
- conducting expert examinations at the Pearson VUE examination centre;
- providing an IT solutions laboratory;
- regular, free workshops on new technologies;
- support for universities in the education of IT engineering staff;
- expert conferences;
- Trecom Day – annual meetings with key clients including a review of IT strategies and solutions for the next year, identification of potential IT changes, consultations in adjusting the IT strategy to the organization’s business strategy
Maintenance services
- technical support – first, second and third line support, as well as expert support;
- management of manufacturer maintenance services on behalf of the client (e.g. sending service requests on behalf of the client);
- Network Operation Center;
- Security Operation Center;
- full or partial IT outsourcing: telephony, call centre, network infrastructure, systems department, IT security, desk service, etc.;
- monitoring the statuses of purchased manufacturer technical support packages
Supplying equipment
- project management for equipment supply;
- framework contracts for recurring equipment supply;
- physical installation of equipment;
- buffering equipment supplies;
- worldwide equipment supply services for large enterprises;
- celosvetová podpora dodávok zariadení pre viacpobočkové spoločnosti;
- dedicated online store with dedicated prices for independent, incidental and small purchases of office equipment, IT equipment, or software (BiznesLink);
- delivery of tested, certified, used IT equipment (refurbished);
- delivery of older subassemblies and spare parts for IT equipment used;
- utilisation of old, used IT equipment
